Are your IT services HIPAA compliant?+
Yes. Every service we provide to Lexington healthcare practices is designed around HIPAA compliance — including encrypted backups, secure access controls, audit logging, employee training, and signed Business Associate Agreements. We don't bolt HIPAA on as an afterthought; it's the foundation of everything we deploy in a medical environment.
Do you sign a Business Associate Agreement (BAA)?+
Yes. As an IT vendor handling protected health information, signing a BAA is required by HIPAA — and we do so as a standard part of onboarding any Lexington healthcare client. If your current IT provider hasn't given you one, that's a serious compliance gap you need to address immediately.
Can you support our EHR or EMR system?+
Yes. We support all the major EHR/EMR platforms used by Lexington medical and dental practices — including Epic, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, Open Dental, and others. We handle workstation configuration, network optimization, vendor coordination, and security hardening so your system runs reliably.
What happens if we have a data breach or ransomware attack?+
We deploy 24/7 monitored EDR specifically to prevent breaches and ransomware in the first place. If an incident does occur, we have rapid response protocols, encrypted offsite backups for restoration, and the documentation needed to support breach notification requirements under HIPAA.
How much does HIPAA-compliant IT cost for a Lexington medical practice?+
Pricing depends on the size of your practice, number of workstations, and which services you need. Most Lexington medical and dental offices find that proper managed IT costs significantly less than a single HIPAA violation fine — and far less than recovering from a ransomware attack. We provide flat monthly pricing after a free on-site assessment.
Do you provide HIPAA security risk assessments?+
Yes. HIPAA requires healthcare practices to perform regular security risk assessments. We conduct comprehensive assessments that identify vulnerabilities across your network, devices, processes, and physical security — then provide a clear remediation roadmap your practice can act on, plus the documentation HIPAA requires you to keep.
What types of healthcare practices do you support?+
We support medical practices, dental offices, chiropractic clinics, mental health and counseling practices, optometry offices, physical therapy clinics, specialty practices, and small hospital departments throughout Lexington and Central Kentucky.
Can you take over from our current IT provider without disrupting patient care?+
Yes. We specialize in seamless transitions for Lexington medical practices — onboarding happens during off-hours where possible, with careful coordination around your patient schedule. We document everything as we go so the transition is smooth and HIPAA-compliant from day one.